FAQ
General Information
BoNT Expert is a virtual education platform designed for healthcare professionals (HCPs) to access high-quality, up-to-date continuing education, training, and professional development resources.
The platform is intended for licensed healthcare professionals such as doctors, neurologists, rehabilitation specialists and other allied health professionals.
The platform provides a variety of learning materials tailored to healthcare professionals, including training, and learning videos, detailed anatomy images, scientific posters, and more.
The platform is accessible at no cost.
Account and Registration
To create an account, click on the "Sign Up" button on the homepage and follow the prompts to enter your details and verify your credentials.
If you forget your password, click on "Forgot Password" on the login page and follow the instructions to reset it.
Yes, you can update your personal and professional information by navigating to the "Profile" section after logging in.
Learning Material Access
Not all materials are available to you. You can only access materials related to the indications that are approved in your country. This ensures that the information and resources provided are relevant and compliant with local regulations.
After logging in, navigate to our catalogue, where you can explore a wide range of learning materials. Select the resource you're interested in and click to access it.
Yes, BoNT Expert is fully accessible on smartphones, tablets, and desktop computers.
Each learning material may have its own timeline, which is specified in the course description. The materials are self-paced, allowing you to complete them at your convenience.
To resume your learning where you left off, go to the "Dashboard" of the platform. There, you'll find all your ongoing materials. Simply select the material, and you'll be taken directly to the last point you accessed, allowing you to continue seamlessly.
If you encounter any technical issues while using BoNT Expert, please mail to DP_therapeutics@merz.de.
Support and Feedback
For any questions or assistance, please mail to DP_therapeutics@merz.de
We welcome your feedback! Please mail to DP_therapeutics@merz.de to share your thoughts or suggest new course topics.
Privacy and Security
We take your privacy seriously. Our platform uses advanced encryption and security measures to protect your personal and professional information. Please refer to our Privacy Policy for more details.
Your data will not be shared with third parties without your consent, except as required by law. Please see our Privacy Policy for full details.
If you have any further questions, please reach out to DP_therapeutics@merz.de